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Video calls used in Mexican hospitals to silence criticism for neglect

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Mexico City, May 12 (EFE).- Mexico City hospitals have established a video call system for people to talk with coronavirus patients in order to calm uncertainty and alleviate concerns over a lack of communication."Hello son, how are you?" asked María Elena Vilchis on a call, barely able to make out the face of her son, a 22-year-old man who is recovering from COVID-19.Mexico has so far recorded 3,573 deaths and 36,327 confirmed cases.FOOTAGE SHOWS A FAMILY ASSISTANCE FACILITY IN A HOSPITAL IN MEXICO CITY, MEXICO. SOUNDBITES: ALAN AIZPURU IN CHARGE OF HOSPITAL FAMILY ASSISTANCE FACILITIES (IN SPANISH) (00:01:01-00:01:13) "The relatives of the patients are not used to it (not seeing them) which sometimes generates anxiety, not being able to communicate with hospitalized relatives, not being able to see them."

Added on the 13/05/2020 14:00:00 - Copyright : EFE Inglés

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