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Porsche and Diesel - Answers to all FAQs

At the end of July last year, in Germany Porsche recalled the type Cayenne 3.0 litre V6 diesel vehicle of the Euro 6 emission class. The background to this was that Porsche discovered irregularities in the engine control software, in the course of internal investigations, and proactively communicated this to the German Federal Motor Transport Authority (KBA). The authority has ordered an adjustment by means of a software update within the scope of a recall. In the middle of October 2017 the KBA has given its approval for the software update for vehicles of the type Cayenne 3.0 litre V6 diesel vehicle of the Euro 6 emission class submitted by Porsche for review. Since that Porsche is bringing all affected vehicles in to garages to perform the software update, which is free of charge. In more specific terms, customers have been informed already by their Porsche dealer, and requested to co-operate with the plans by agreeing to an appointment at a garage. The software update will then take approximately one hour to complete there. Where required, the Porsche centre will be happy to provide an appropriate form of transport as a replacement while the required work is being carried out.The existing manufacturer specifications regarding fuel consumption, maximum engine performance, maximum torque and CO2 emissions have been confirmed by the KBA. The software update also has no negative impact on the durability of the engine or the exhaust treatment system.What do I need to do, as a Cayenne 3.0 litre V6 diesel owner, to get the free software update?The plan is that Porsche dealers will get in touch with customers that are affected from calendar week 45 onwards in order to arrange an appointment. The software update will then take approximately one hour to complete and is, of course, free of charge for customers. Where required, the Porsche centre will be happy to provide an appropriate form of transport as a replacement while the required work is being carried out.Is the software update also available for other Porsche diesel models?The only vehicles affected are Cayenne 3.0 litre V6 diesel vehicles of the Euro 6 emission. The software update was specially designed for these particular vehicles. The existing manufacturer specifications regarding fuel consumption, maximum engine performance, maximum torque and CO2 emissions have been confirmed by the KBA. The software update also has no negative impact on the durability of the engine or the exhaust treatment system.