Home > Woman Gets Refunded After iPhone X Facial Recognition Fails To Work Properly

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Woman Gets Refunded After iPhone X Facial Recognition Fails To Work Properly

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Face ID on the iPhone X works pretty perfectly most of the time, though it does seem to have some issues telling the difference between family members. But what if Apple’s new facial-recognition technology can’t tell the different between you and some random person, like a co-worker? According to a report out of China, that’s exactly what happened to one woman when a colleague was able to easily unlock her iPhone X on multiple attempts. The woman was reportedly able to get a refund, but Apple didn’t exactly make it easy. First, she called Apple’s help line to explain the issue, but her request was ignored. So she headed to a nearby Apple Store with her colleague to demonstrate the bug in person. At that point, the report says Apple offered a refund, which the woman used to buy a new iPhone X. But when the same thing happened again she took the device back for a second refund.

Added on the 15/12/2017 15:00:38 - Copyright : Wochit

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